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Reservation fragmentation
Booking a table is going to keep getting harder, and it’s not just because everyone wants a seat.
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Kristen Hawley
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Reservation optimization
SevenRooms' Allison Page talks about why direct bookings could be having their moment and how she thinks restaurants can capitalize on demand everywhere
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Kristen Hawley
News update!
Ghost kitchens, underground robots, an IPO filing, Yelp's activist investor, fundraising, another DoorDash lawsuit, and a few more interesting takes…
 • 
Kristen Hawley
Spoiler Alert: It’s the QR codes
For years, I’ve joined the restaurant technology industry in explaining the nuances of the tech. Diners don’t live in the nuance.
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Kristen Hawley
Here for the QR codes?
Now that the New York Times has verified my self-declared expert status, I’d love to tell you (a lot!) more.
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Kristen Hawley
Yelp taps Google and Toast
The biggest network you might have forgotten about is leveraging its power in the front of house.
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Kristen Hawley
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Arm the rebels [with an app]
The case for launching a big tech competitor in a crowded space
 • 
Kristen Hawley
DoorDash posts another record quarter
“Sooo… what about generative AI?” — Wall Street
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Kristen Hawley
Expedite
Expedite
Restaurant technology and the big ideas shaping the future of hospitality
More from Kristen:
New DoorDash layoffs are a sign tech companies don't know how we eatBon Appetit, December 2022
How scannable codes can make restaurants betterFood & Wine, July 2022
Is CellarTracker the most wholesome place to discuss wine online?VinePair
Creepy new tech might soon predict your order by genderBon Appetit, June 2022
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