<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Expedite: Restaurant Links]]></title><description><![CDATA[A paid subscriber-only weekly rundown of the stories shaping the future of hospitality]]></description><link>https://www.expedite.news/s/restaurant-links</link><image><url>https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png</url><title>Expedite: Restaurant Links</title><link>https://www.expedite.news/s/restaurant-links</link></image><generator>Substack</generator><lastBuildDate>Wed, 08 Jul 2026 01:27:34 GMT</lastBuildDate><atom:link href="https://www.expedite.news/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[KHCreative, LLC]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[expedite@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[expedite@substack.com]]></itunes:email><itunes:name><![CDATA[Kristen Hawley]]></itunes:name></itunes:owner><itunes:author><![CDATA[Kristen Hawley]]></itunes:author><googleplay:owner><![CDATA[expedite@substack.com]]></googleplay:owner><googleplay:email><![CDATA[expedite@substack.com]]></googleplay:email><googleplay:author><![CDATA[Kristen Hawley]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[A confession]]></title><description><![CDATA[...and some news to know from the last couple of weeks.]]></description><link>https://www.expedite.news/p/a-confession</link><guid isPermaLink="false">https://www.expedite.news/p/a-confession</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Tue, 07 Jul 2026 15:32:16 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/1e88ab65-2f12-464c-ba85-7429acf90bdb_4704x3136.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="callout-block" data-callout="true"><p>Expedite is back from vacation. While I catch up, here are a few stories of note from the last two weeks. More soon!</p></div><h4>I have a confession: I&#8217;ve never seen an episode of The Bear. </h4><p>I know. <em>I know.</em> But I can&#8217;t be the only one. Restaurant workers&#8217; &#8230;uh, beef with industry drama The Bear has been well documented; plenty of people say that the realistic depictions of life inside a high-pressure kitchen can trigger PTSD or just makes watching TV feel like work. (I&#8217;ve never worked in a kitchen but I do claim the latter.)</p><p>The latest and last season of the show recently landed on Hulu, and it sounds like product placement and brand sponsorships inside the show have overtaken the narrative. I&#8217;m not surprised &#8212; I <em>do</em> watch most seasons of Wells Fargo-, BMW- and Saratoga Spring Water-sponsoredTop Chef, I get it &#8212; but I am a little bummed about product placement with the power to shift a creative narrative. &#8212; <a href="https://www.bestfoodblog.net/the-bear-is-one-big-ad/">Best Food Blog</a> ($)</p><div><hr></div><h4><span>Jersey Mike&#8217;s filed for a $12 billion IPO.</span></h4><p><span>A $12 billion initial public offering for a 3,300-restaurant strong sandwich chain is significant. (For context, both Sweetgreen and Cava hit about $5 billion during their IPOs.) Jersey Mike&#8217;s, which has yet to announce a date for its public market debut, was acquired last year by PE giant Blackstone for $8 billion. Its CEO, Charlie Morrison, who also led Wingstop&#8217;s IPO a decade ago, says the company </span><a href="https://www.entrepreneur.com/buying-a-franchise/jersey-mikes-officially-filed-for-a-12-billion-ipo-heres-what-made-it-possible"><span>could grow</span></a><span> to 7,500 locations in the US; it&#8217;s also planning to open 400 store openings in Ireland and the UK.</span></p><div><hr></div><h4><span>The Red Lobster endless shrimp fiasco just keeps giving.</span></h4><p><span>When the 58-year-old seafood chain went under two years ago, its fabled &#8220;endless shrimp&#8221; promotion (or LTO, limited-time offer, in restaurant lingo) was a compellingly convenient nail-in-the-coffin for framing the brand&#8217;s downfall. Poetic, really. But the </span><a href="https://www.nytimes.com/2024/09/09/business/red-lobster-seafood-downfall.html"><span>bigger story</span></a><span> of the once-beloved chain&#8217;s 2024 fall is more complicated than just underpriced shrimp. A new lawsuit from Red Lobster shareholders alleges that its former majority owner, Thai Union Group, tanked the business on purpose to enrich itself. </span></p><p><span>&#8220;When it was clear that the Everyday $20 Ultimate Endless Shrimp offering was wreaking havoc on Red Lobster and its balance sheet, [interim CEO Paul] Kenny doubled down,&#8221; in order to benefit the parent company, the suit alleges. &#8212; </span><a href="https://fortune.com/2026/06/26/red-lobster-endless-shrimp-thai-union-lawsuit-squeeze-profits-bankruptcy"><span>Fortune</span></a></p><div><hr></div><h4><span>Oh heyyy, the Bay Area has more Michelin stars than New York.</span></h4><p><span>That makes a nice headline, but I agree with San Francisco Standard editor-at-large Sara Deseran, I don&#8217;t think of my city as a fine-dining town either. &#8212; </span><a href="https://sfstandard.com/2026/07/01/off-menu-san-francisco-fine-dining-town"><span>SF Standard</span></a><span> ($)</span></p><div><hr></div><h4><span>Wonder will deliver via Zipline drones in Texas next year.</span></h4><p><span>Wonder tested drone delivery in New Jersey, but it&#8217;s committing to the bit in Texas. In a </span><a href="https://www.expedite.news/p/wonder-goes-to-texas"><span>March interview</span></a><span>, Wonder CEO Tony Hoggett told me that the delivery-forward chain expanded to Texas from the New York City area because of the state&#8217;s sprawl and growing population. Wonder plays good in the suburbs, he said. Hoggett previously ran Amazon&#8217;s grocery business from Austin, and during our interview I joked that maybe that&#8217;s why the company picked Texas as its expansion target &#8212; it&#8217;s probably easier to court an exec if you start building businesses in their backyard. (While convenient, Hoggett said, that wasn&#8217;t the case.) </span></p><p><span>But beyond its Wonder-friendly suburban sprawl, Texas has become a kind of ground zero for another type of delivery innovation: flying drones. Zipline, a leading drone delivery company, currently operates in major metros in Texas with a large presence in Dallas-Fort Worth. That scale and coverage is convenient for a business built on ultra-fast food delivery. Wonder customers should be able to order Zipline-delivered meals from all its Texas locations by the end of 2027 which could, by that time, total close to 100.&#8212; </span><a href="https://www.expedite.news/p/wonder-goes-to-texas"><span>release</span></a></p><div><hr></div><h4><span>Susan Anderson, Uber&#8217;s global head of delivery, is leaving the company after 10 years.</span></h4><p><span>&#8220;It&#8217;s time to take a breath again,&#8221; Anderson wrote on </span><a href="https://www.linkedin.com/posts/susan-anderson-345554_after-nearly-10-years-ive-made-the-decision-activity-7473417962063040531-ThHs?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAABLICIBX7v9OJwbtZceNYFZwraaM7XbSH4"><span>LinkedIn</span></a><span>.</span></p><div><hr></div><h4><span>Liberty Mutual Investments gives InKind $320 million.</span></h4><p><span>The investment arm of an insurance company is backing InKind, a restaurant finance company that gives capital to restaurants, funded by food and drink credits that it sells to diners. It&#8217;s an innovative model (I put InKind on the </span><a href="https://www.fastcompany.com/91036505/inkind-most-innovative-companies-2024"><span>Fast Company Most Innovative list</span></a><span> a couple years ago) and one that&#8217;s given $600 million in cash to over 7,000 restaurants. InKind will use its new tranche of funding in part to help develop AI-native tools designed to help restaurants on its platform drive demand during slow times. &#8212; </span><a href="https://www.businesswire.com/news/home/20260701483373/en/Liberty-Mutual-Investments-Commits-%24320-Million-to-Accelerate-Restaurant-Growth-Through-inKind"><span>release</span></a></p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!0eKz!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!0eKz!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!0eKz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png" width="48" height="78.66666666666667" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/b5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:177,&quot;width&quot;:108,&quot;resizeWidth&quot;:48,&quot;bytes&quot;:2511,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.expedite.news/i/205712208?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!0eKz!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!0eKz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb5624128-9d8a-4fb1-914c-b90ac2134335_108x177.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><div><hr></div><h5><span data-color="#ea580c" style="color: rgb(234, 88, 12);">Previously:</span></h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;a6fef1ce-a70c-4d80-9cf6-ba08527bf82a&quot;,&quot;caption&quot;:&quot;&#127965; Expedite is on summer vacation this week! Please enjoy this guest post by my friend and fellow restaurant journalist Gloria Dawson, who recently launched In the Weeds, a publication about the bus&#8230;&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Why don't more restaurants have memberships?&quot;,&quot;publishedBylines&quot;:[],&quot;post_date&quot;:&quot;2026-06-22T15:05:25.093Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3b97488f-14cc-45fc-8172-ca30046a209d_1024x1539.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/why-dont-more-restaurants-have-memberships&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:202649179,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:11,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;48e70322-db5f-47e0-a0c0-7a0034baf129&quot;,&quot;caption&quot;:&quot;Today&#8217;s edition of Expedite is unlocked, courtesy of Eater.&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Restaurant discovery powered by people&quot;,&quot;publishedBylines&quot;:[],&quot;post_date&quot;:&quot;2026-06-24T15:02:37.553Z&quot;,&quot;cover_image&quot;:&quot;https://substackcdn.com/image/fetch/$s_!p-An!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50ee97ee-7a1a-4d17-99e9-8e94ae46459f_1200x630.png&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/restaurant-discovery-powered-by-people&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:200190205,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:8,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;db625250-1237-4c2d-bffd-fd424ca61110&quot;,&quot;caption&quot;:&quot;The morning after SevenRooms co-founder and chief product officer Allison Page posted an aggressive diatribe on LinkedIn against competitor OpenTable, I had a friendly coffee with a DoorDash insider. The delivery giant had closed on its acquisition of SevenRooms over six months earlier, but my coffee date was surprised by Page&#8217;s tone in the post as she criticized a change to OpenTable&#8217;s terms of service that could make it harder for restaurants on OpenTable to also work with her company.&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;SevenRooms&#8217; latest release helps restaurants consolidate reservations&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-06-17T15:03:24.824Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/9a932cfd-4f63-4e19-9d07-fd4ff3b66f11_1920x1080.webp&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/sevenrooms-latest-release-helps-restaurants&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:202365821,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:6,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;c4e59de9-61bb-49f7-afd2-139eae8d8b0a&quot;,&quot;caption&quot;:&quot;&#127965; I&#8217;m headed out on vacation for the next two weeks but have some good content lined up while I&#8217;m gone, including a new episode of my podcast, The Simmer, coming next week.&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Toast wants to open a restaurant&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-06-19T15:03:54.152Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/4461f86d-6425-4176-891a-e9ef6c89fd1d_1536x864.avif&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/toast-wants-to-open-a-restaurant&quot;,&quot;section_name&quot;:&quot;Restaurant Links&quot;,&quot;video_upload_id&quot;:null,&quot;id&quot;:202635862,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:10,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div>]]></content:encoded></item><item><title><![CDATA[Toast wants to open a restaurant]]></title><description><![CDATA[It was only a matter of time until a point of sale company built a business around its products.]]></description><link>https://www.expedite.news/p/toast-wants-to-open-a-restaurant</link><guid isPermaLink="false">https://www.expedite.news/p/toast-wants-to-open-a-restaurant</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 19 Jun 2026 15:03:54 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/4461f86d-6425-4176-891a-e9ef6c89fd1d_1536x864.avif" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>&#127965; I&#8217;m headed out on vacation for the next two weeks but have some good content lined up while I&#8217;m gone, including a new episode of my podcast, </span><a href="https://open.spotify.com/show/5NCQAEkp3SfQcHwfHBnVK9"><span>The Simmer</span></a><span>, coming next week.</span></em></p><div><hr></div><p><span>Toast is looking for a new kind of restaurant partner. The point of sale and payments company is actively recruiting an operator to build a new restaurant concept in Boston alongside the tech company&#8217;s product teams.</span></p><p><span>Toast will fund the opening &#8212; or at least &#8220;help&#8221; to fund the opening &#8212; per a release. The selected operator will enjoy a direct line to Toast&#8217;s executive team and early access to all the company&#8217;s tech. Toast calls the initiative Toast Lab, a fitting title for an experimental proving ground of sorts. Interested (and aspiring!) restaurants can apply through July 14, but the contest is limited to existing Toast operators who have used the platform for more than six months. Specifics of the deal, including the amount of funding and any potential ownership stake or controlling interest, will be decided after the operator is selected before the end of the year.</span></p><p><span>We&#8217;ve seen this kind of collaboration before.</span></p><p><span>DoorDash has </span><a href="https://www.expedite.news/p/doordash-kitchens-has-a-new-location"><span>dabbled in restaurant operations</span></a><span>; Square has </span><a href="https://squareup.com/us/en/the-bottom-line/series/the-build"><span>helped to document openings</span></a><span> and </span><a href="https://squareup.com/us/en/press/corner-store"><span>once opened its own proof-of-concept brick-and-mortar </span></a><span>around the corner from my house. Tech companies get a real-life proving ground for their products and, in the case of a successful restaurant, years or even decades of promotion. I can already imagine the press release headlines: </span><em><span>Toast made this restaurant an overnight success!</span></em></p><p><span>I&#8217;m happy to see restaurant technology companies supporting restaurants (or, in this case, </span><em><span>restaurant</span></em><span>) in this way. But interested parties should definitely </span><a href="https://pos.toasttab.com/legal/lab-rules"><span>read the fine print</span></a><span>:</span></p><blockquote><p><em><span>&#8220;Applicant grants Toast a non-exclusive, perpetual, irrevocable, royalty-free, fully sublicensable, worldwide license to use, reproduce, modify, and create derivative works from materials submitted as part of the Application (&#8221;Submission Materials&#8221;) for any business purpose. Toast may independently develop concepts similar to those in Applicant&#8217;s Submission Materials, and nothing herein restricts Toast&#8217;s right to do so. Applicant represents that it has the right to submit all materials included in the Application. Applicant should not include any information it considers trade secret or proprietary unless willing to do so subject to these Terms.&#8221;</span></em></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!vvHl!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!vvHl!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!vvHl!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png" width="48" height="78.66666666666667" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/30781154-add2-4392-8030-97ae6922487a_108x177.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:177,&quot;width&quot;:108,&quot;resizeWidth&quot;:48,&quot;bytes&quot;:2511,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.expedite.news/i/202635862?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!vvHl!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!vvHl!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F30781154-add2-4392-8030-97ae6922487a_108x177.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.expedite.news/subscribe?&quot;,&quot;text&quot;:&quot;Upgrade&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">This post has more news for paid subscribers. Upgrade to get full access.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Upgrade"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p></p>]]></content:encoded></item><item><title><![CDATA[Amex is buying another reservations platform]]></title><description><![CDATA[It plans to acquire Europe's TheFork for $700 million, boosting Amex's bookable inventory above OpenTable's. That&#8217;s&#8230; significant.]]></description><link>https://www.expedite.news/p/amex-is-buying-another-reservations</link><guid isPermaLink="false">https://www.expedite.news/p/amex-is-buying-another-reservations</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Mon, 15 Jun 2026 20:12:51 GMT</pubDate><enclosure url="https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 424w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 848w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 1272w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 1456w" sizes="100vw"><img src="https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080" width="6000" height="4000" data-attrs="{&quot;src&quot;:&quot;https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:4000,&quot;width&quot;:6000,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:&quot;a credit card sitting on top of a lush green field&quot;,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="a credit card sitting on top of a lush green field" title="a credit card sitting on top of a lush green field" srcset="https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 424w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 848w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 1272w, https://images.unsplash.com/photo-1684952659359-05d3d4453c11?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzfHxhbWVyaWNhbiUyMGV4cHJlc3N8ZW58MHx8fHwxNzgxNjQ5NzU4fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption"><em>Photo by <a href="https://unsplash.com/@frugalflyer">Frugal Flyer</a> on <a href="https://unsplash.com">Unsplash</a></em></figcaption></figure></div><p>On Monday morning, American Express announced its plans to acquire European reservations platform TheFork for $700 million in cash. The deal is expected to close later this year subject to regulatory approval and, when completed, will bring the total number of bookable venues on the American Express network &#8212; those on Amex-owned Resy, Tock, and TheFork&nbsp;&#8212; to 75,000, per a <a href="https://www.americanexpress.com/en-us/newsroom/articles/travel-and-dining/american-express-announces-proposed-acquisition-of-thefork--a-le.html">release</a>. </p><p>Assuming everyone&#8217;s accurately reporting their inventory, that&#8217;s more reservable spots than OpenTable&#8217;s global roster of 65,000 restaurants, a shift that would unseat the once-undisputed category leader.</p><p>&#8220;Our card members love restaurants, and it&#8217;s exciting to see the opportunity for dining to become a greater part of our membership model globally,&#8221; Pablo Rivero, Resy CEO and American Express svp of global dining, <a href="https://www.linkedin.com/posts/pablotrivero_today-american-express-announced-a-proposed-share-7472267614069788673-v6Km/?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAABLICIBX7v9OJwbtZceNYFZwraaM7XbSH4">posted</a> on LinkedIn.</p><p>A representative for American Express told me that following the closing of the potential acquisition, TheFork and Resy would operate as separate platforms. &#8220;We expect TheFork to continue operating under its existing leadership, brand and platform,&#8221; they said. </p><p>Additionally, TheFork would be part of Amex&#8217;s international card business, they said, partnering with Resy to connect the company&#8217;s full global dining network. </p><p>Restaurants on Tock received a similar message when that acquisition <a href="https://www.expedite.news/p/amex-is-buying-tock">was announced</a> years ago. &#8220;<em>As you may know, American Express owns Resy,&#8221;</em> Tock CEO Matt Tucker wrote partner restaurants in 2024. &#8220;<em>When the deal closes, Tock and Resy will continue to remain separate businesses.</em>&#8221;</p><p>&#8220;Dining is one of the most important ways people engage with our brand,&#8221; said Rafa Marquez, president of international card services at American Express, in a statement. &#8220;Over time, the proposed acquisition would help us enrich our differentiated membership model by offering card members more ways to discover, book and access great restaurants.&#8221;</p><p>American Express has been aggressively growing its reservations network by acquisition. In 2019 it bought Resy for a sum that was never officially confirmed but rumored at $200 million. It acquired reservations platform Tock for $400 million in 2024 and <a href="https://www.expedite.news/p/pour-one-out-for-tock">later this summer </a>will move its 8,000 venues to Resy, dismantling the Tock brand and boosting Resy&#8217;s bookable venue count to 25,000. </p><p>TheFork launched in 2007 in France as LaFourchette and was acquired by TripAdvisor in 2014; its restaurants span 11 countries with many concentrated in major cities like Paris, London, and Rome. According to <a href="https://ir.tripadvisor.com/news-releases/news-release-details/tripadvisor-enters-agreement-sell-thefork-american-express-700">TripAdvisor</a>, TheFork earned $232 million in revenue in the 12 months ending March 31. </p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!b45e!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!b45e!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!b45e!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!b45e!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!b45e!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!b45e!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png" width="48" height="78.66666666666667" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/c15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:177,&quot;width&quot;:108,&quot;resizeWidth&quot;:48,&quot;bytes&quot;:2511,&quot;alt&quot;:&quot;&quot;,&quot;title&quot;:&quot;&quot;,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.expedite.news/i/202173634?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" title="" srcset="https://substackcdn.com/image/fetch/$s_!b45e!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 424w, https://substackcdn.com/image/fetch/$s_!b45e!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 848w, https://substackcdn.com/image/fetch/$s_!b45e!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 1272w, https://substackcdn.com/image/fetch/$s_!b45e!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc15b742a-eb4a-4836-84ac-03ffe91ad15e_108x177.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><div><hr></div><h5>Related coverage:</h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;b0a5adf5-54fa-4bcc-8a5f-8c798ff1b9a3&quot;,&quot;caption&quot;:&quot;It took some time, but reservations industry leaders finally &#8216;fessed up to offering restaurants money to sign on as partners. Restaurants are incentivized to hold tables for high-value guests, compensated through event sponsorship or marketing programs, and, sometimes, simply doled out incremental cash over the course of a contract.&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Why reservations platforms* pay restaurants&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-06-03T16:28:29.691Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/fdc8872c-dad6-492b-b132-f604e5b561c7_1080x720.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/why-reservations-platforms-pay-restaurants&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:197406237,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:9,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;ecb1aec5-24bb-4e2e-af7a-48c163831be2&quot;,&quot;caption&quot;:&quot;A year ago in May, DoorDash announced it would acquire reservations service SevenRooms for $1.2 billion. The deal shook up the reservations business as SevenRooms&#8217;s deeply entrenched incumbents, Resy and OpenTable, navigated a rapidly evolving landscape alongside a newly enriched competitor.&quot;,&quot;cta&quot;:null,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;sm&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Big Qs about the future of booking a table&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-06-11T16:33:38.082Z&quot;,&quot;cover_image&quot;:&quot;https://images.unsplash.com/photo-1775204295894-e231d179388e?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHw3NHx8cmVzdGF1cmFudCUyMGJvb2tpbmd8ZW58MHx8fHwxNzgxMjA1ODA5fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/big-qs-about-the-future-of-booking&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:201537595,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:8,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div><hr></div><h2>More news:</h2>
      <p>
          <a href="https://www.expedite.news/p/amex-is-buying-another-reservations">
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   ]]></content:encoded></item><item><title><![CDATA[Google is making big changes to search]]></title><description><![CDATA[+ news from DoorDash, Toast, Resy, OpenTable, Uber... and more!]]></description><link>https://www.expedite.news/p/google-is-making-big-changes-to-search</link><guid isPermaLink="false">https://www.expedite.news/p/google-is-making-big-changes-to-search</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 29 May 2026 19:10:38 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/c28c7017-59b3-4b12-9f7d-ccec50ad594e_1220x634.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>This week I am thinking about AI and big companies and opaque statements and spun narratives and all the ways that a tech-infused restaurant industry has lost some of its sparkle. Oof. </em></p>
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          <a href="https://www.expedite.news/p/google-is-making-big-changes-to-search">
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   ]]></content:encoded></item><item><title><![CDATA[AI-generated restaurants are bad]]></title><description><![CDATA[Please can we agree? + more news]]></description><link>https://www.expedite.news/p/ai-generated-restaurants-are-bad</link><guid isPermaLink="false">https://www.expedite.news/p/ai-generated-restaurants-are-bad</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Mon, 11 May 2026 18:21:57 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!A5Xq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb8bb8a8-e070-46b5-b770-0b4397783b7d_810x1491.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>In this Monday edition, I am dragged back into the ghost kitchen discourse after last week&#8217;s Wall Street Journal Future of Everything conference. I pitched that conference a (rejected) panel with a t&#8230;</em></p>
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          <a href="https://www.expedite.news/p/ai-generated-restaurants-are-bad">
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   ]]></content:encoded></item><item><title><![CDATA[Gwyneth Paltrow answered my question about Goop Kitchen]]></title><description><![CDATA[&#8230;kinda (And more news!)]]></description><link>https://www.expedite.news/p/gwyneth-paltrow-answered-my-question</link><guid isPermaLink="false">https://www.expedite.news/p/gwyneth-paltrow-answered-my-question</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 01 May 2026 20:37:56 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!C97z!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F076e7e1e-7657-4b9d-a44c-3c5db60a59d2_592x377.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>This is the third <a href="https://www.expedite.news/s/restaurant-links">restaurant links</a> *in a row* that&#8217;s mentioned Goop Kitchen, I think that makes me part of the problem. </em></p>
      <p>
          <a href="https://www.expedite.news/p/gwyneth-paltrow-answered-my-question">
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   ]]></content:encoded></item><item><title><![CDATA[Starbucks as social currency]]></title><description><![CDATA[...and more industry headlines]]></description><link>https://www.expedite.news/p/starbucks-as-social-currency</link><guid isPermaLink="false">https://www.expedite.news/p/starbucks-as-social-currency</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 24 Apr 2026 18:09:53 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/45790ef4-f3be-491c-b257-48d66a59310d_1024x731.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>I love a good cultural moment-turned-business story, and this week&#8217;s paid-only <a href="https://www.expedite.news/s/restaurant-links">Restaurant Links</a> has a good one! </em></p>
      <p>
          <a href="https://www.expedite.news/p/starbucks-as-social-currency">
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   ]]></content:encoded></item><item><title><![CDATA[DoorDash goes the White House]]></title><description><![CDATA[(it does not go over well.) + more news]]></description><link>https://www.expedite.news/p/doordash-goes-the-white-house</link><guid isPermaLink="false">https://www.expedite.news/p/doordash-goes-the-white-house</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Mon, 20 Apr 2026 16:24:36 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!hVQw!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0d046654-614f-46bc-b785-34507b7a7a68_690x501.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h5>But first, ICYMI:</h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;b2f9d821-1c94-4951-b9b6-64b2f777e6d8&quot;,&quot;caption&quot;:&quot;Beli, a restaurant-focused social list-saving and -sharing mobile app, is not like other restaurant recommendation apps. This is not just because its leader is loath to share details of its white-hot growth&#8230; though she is. And it is definitely not because &#8220;everybody eats,&#8221; which is also something Beli co-founder and CEO Judy Thelen told me during an onstage interview last week&#8230; although we all do.&quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;md&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Okay fine I&#8217;ll download Beli&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-04-15T15:19:37.549Z&quot;,&quot;cover_image&quot;:&quot;https://substackcdn.com/image/fetch/$s_!76qw!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F942165b7-0cba-4cb3-bb79-4b023faa4654_2048x1536.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/okay-fine-ill-download-beli&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:194238948,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:6,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div><hr></div><h4>DoorDash&#8217;s White House stunt kinda backfired.</h4>
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          <a href="https://www.expedite.news/p/doordash-goes-the-white-house">
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   ]]></content:encoded></item><item><title><![CDATA[Another Square exec leaves the company]]></title><description><![CDATA[+ some shade and even more news]]></description><link>https://www.expedite.news/p/another-square-exec-leaves-the-company</link><guid isPermaLink="false">https://www.expedite.news/p/another-square-exec-leaves-the-company</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 03 Apr 2026 18:08:11 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/af0f13c3-9a1f-4195-9fe2-99c86673d52e_3000x1688.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h5><strong>ICYMI</strong></h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;8b10b4d8-8572-4756-b6fd-e5617a116b84&quot;,&quot;caption&quot;:&quot;I know it&#8217;s going to be a good newsletter day when an interview subject brings up potential controversy in the first ten seconds. Slang co-founder and CEO Alex Sambvani explains what's up.&quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;'This is kind of controversial, but&#8230;'&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-04-03T15:05:44.797Z&quot;,&quot;cover_image&quot;:&quot;https://images.unsplash.com/photo-1617994452722-4145e196248b?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwxfHxzb3VuZHdhdmVzfGVufDB8fHx8MTc3NTE2NjY2OXww&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/this-is-kind-of-controversial-but&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:189200371,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:2,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div>
      <p>
          <a href="https://www.expedite.news/p/another-square-exec-leaves-the-company">
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   ]]></content:encoded></item><item><title><![CDATA[OpenTable pokes its competition]]></title><description><![CDATA[+ more of the week's top stories]]></description><link>https://www.expedite.news/p/opentable-pokes-its-competition</link><guid isPermaLink="false">https://www.expedite.news/p/opentable-pokes-its-competition</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 20 Mar 2026 15:15:49 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!hSVV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1bc41093-2156-4e96-8aed-bac338750f2b_637x676.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>I love reservations drama. I didn&#8217;t get to dive into OpenTable&#8217;s revised client agreement as much as I wanted to this week (soon!), but I did enjoy reading SevenRooms co-founder Allison Page&#8217;s respon&#8230;</em></p>
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          </a>
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   ]]></content:encoded></item><item><title><![CDATA[Calling a McD's burger a ‘product’ is not weird.]]></title><description><![CDATA[Obsessing about it kind of is, though? (+ more of the week's top stories)]]></description><link>https://www.expedite.news/p/calling-a-mcds-burger-a-product-is</link><guid isPermaLink="false">https://www.expedite.news/p/calling-a-mcds-burger-a-product-is</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 06 Mar 2026 16:02:35 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/71bee546-5dae-417b-84fc-35b3169dfb5f_1598x1122.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h5>ICYMI:</h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;ad92453f-3d06-4862-a99c-d94dfa27956f&quot;,&quot;caption&quot;:&quot;Can any company really take on the entrenched behemoths of Big Delivery? Olo, a pioneering digital ordering company with a restaurant customer list 800 brands strong, is going to try.&quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Olo's consumer play&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-03-04T17:33:21.648Z&quot;,&quot;cover_image&quot;:&quot;https://substackcdn.com/image/fetch/$s_!Sz2g!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4e0cdcca-928e-46c1-b852-da2331609747_1616x1080.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/olos-consumer-play&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:189897014,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:7,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div>
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   ]]></content:encoded></item><item><title><![CDATA[Square's head of f&b is among Block departures]]></title><description><![CDATA[UPDATE: Ming-Tai Huh, head of food & beverage at Square, is among the thousands let go during Block&#8217;s historic layoffs.]]></description><link>https://www.expedite.news/p/block-laid-off-half-of-its-workforce</link><guid isPermaLink="false">https://www.expedite.news/p/block-laid-off-half-of-its-workforce</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 27 Feb 2026 17:56:59 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/3647de93-95a3-4eff-96ee-e8566c0be34f_1456x971.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h3>UPDATE: Ming-Tai Huh, head of food &amp; beverage at Square, is among the thousands let go during Block&#8217;s historic layoffs.</h3><p><em>I reached out to Huh, but he declined to comment. I have also reached out to reps for Square with questions about the future of Square for Restaurants and what businesses can expect from the company moving forward. </em></p><p><em>Update, 3/2/26: <a href="https://www.linkedin.com/posts/mingtai_friends-and-fellow-restaurant-operators-activity-7434680534548586496--foO/">Huh confirmed this news on LinkedIn</a>. Block did not respond or acknowledge receipt of my questions. </em></p><p>Corporate earnings calls can sound discordant in the face of historic layoffs, and Thursday&#8217;s Block call was one of the worst I&#8217;ve heard. Block CEO Jack Dorsey announced the company had laid off close to <em>half</em> of its employees, reducing headcount from 10,000 to under 6,000. The company&#8217;s stock price quickly jumped close to 25 percent as Block&#8217;s executives reported a year of growth. Dorsey assured investors that he had gotten ahead of a potential problem and some analysts congratulated company execs on the company&#8217;s recent performance.</p><p>Dorsey and other execs cited rapidly evolving and powerful artificial intelligence as the reason for the layoffs; he seemed particularly excited to push the suddenly much smaller company to move (and ship) faster. I can understand how AI might trim a company&#8217;s tech and engineering org. <strong>I understand </strong><em><strong>less</strong></em><strong> about how it&#8217;s going to replace the people working on Square&#8217;s restaurant products that lost their jobs this week.</strong> (From what I&#8217;ve heard so far, the layoffs cut across functions.)</p><p>During the call, Block&#8217;s leadership extolled Square&#8217;s progress inside restaurants, flagging a year-over-year increase in gross payment volume, or the total dollar amount of all payments processed by restaurants and other food-service vendors using Square&#8217;s point of sale. Block wants to &#8220;bring the playbook we&#8217;ve used over in food and beverage in the last 12 to 18 months into other verticals to drive further strength,&#8221; Amrita Ahuja, Block chief operating officer/chief financial officer, said.</p><p>Square has supported food and restaurant entrepreneurs since its earliest days as a payments company. It has long celebrated restaurant wins. Even in the face of a historic workforce reduction, good restaurant news made it into yesterday&#8217;s press release: Square&#8217;s sales team managed to sign &#8220;one of LA&#8217;s most celebrated restaurants, Anajak Thai&#8230; due to Square Handheld, our seller-first support team, our growing restaurant software suite, and strong integrations with partners like OpenTable.&#8221; </p><p><em><strong>(No shade to Anajak and absolutely no shade to the restaurant team at Square, past and current. If your role was affected and you want to continue receiving this newsletter, please reach out for a year of Expedite on me. Just respond to this email.)</strong></em> </p><div><hr></div><h5>ICYMI: </h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;62d71216-cb39-47c2-a06a-b8fcdce612e2&quot;,&quot;caption&quot;:&quot;I covered this news exclusively for Fast Company this week. In Tuesday's edition of Expedite, I added more context. <br /><br />Two years after buying reservations platform Tock for $400 million, American Express is sunsetting the reservations brand to juice its other reservations brand. This summer, the thousands of venues listed on Tock will transition to Resy. &quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Pour one out for Tock&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-02-24T15:54:50.926Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/4b7ab876-d647-45ca-ae56-9d4f04534164_1080x810.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/pour-one-out-for-tock&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:188985676,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:20,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:true,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><div><hr></div><h4>OpenTable launched an ads business. </h4>
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   ]]></content:encoded></item><item><title><![CDATA[Would you date an AI avatar?]]></title><description><![CDATA[An AI company's stunt is a little unnerving.]]></description><link>https://www.expedite.news/p/restaurant-links-a51</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-a51</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 13 Feb 2026 18:35:16 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Please, please, please don&#8217;t make dates with video avatars a thing</em>. </p>
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   ]]></content:encoded></item><item><title><![CDATA[Uber is required to pay millions in NYC]]></title><description><![CDATA[...but delivery gross bookings are up 26 percent!]]></description><link>https://www.expedite.news/p/restaurant-links-272</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-272</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 06 Feb 2026 20:20:30 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Properly thawed and home in San Francisco, I&#8217;m still hung up on ChatGPT inside restaurants. We&#8217;re really doing this, huh?</em></p>
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   ]]></content:encoded></item><item><title><![CDATA[How restaurant delivery reshaped American life]]></title><description><![CDATA[It's a little dystopian.]]></description><link>https://www.expedite.news/p/restaurant-links-4cc</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-4cc</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Mon, 02 Feb 2026 17:04:22 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Happy Monday from my visit to frigid New York City. Last night, a patron seated next to me at a tiny wine bar asked ChatGPT to recommend a wine from the ~20 glass list while a very attentive employee&#8230;</em></p>
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   ]]></content:encoded></item><item><title><![CDATA[Restaurant Links]]></title><description><![CDATA[This week's top stories about the future of hospitality]]></description><link>https://www.expedite.news/p/restaurant-links-870</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-870</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 23 Jan 2026 19:15:02 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/a8429254-6c33-4aa7-954e-e2ca7c6e5fda_1051x385.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Big this week: exec changes at the country&#8217;s biggest delivery company, JBF awards, AI wearables, and &#8230; me! </em></p>
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   ]]></content:encoded></item><item><title><![CDATA[Restaurant Links]]></title><description><![CDATA[A weekly list of the most important stories about the future of restaurants (for paid subscribers only &#10024;)]]></description><link>https://www.expedite.news/p/restaurant-links-47a</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-47a</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 16 Jan 2026 19:29:37 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!3T2y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4acda957-3f8d-4020-8fa6-5a4d5a51c952_3024x2268.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h6><strong>ICYMI:</strong></h6><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;d03c0ae1-2b17-42c5-9ae9-2f184f124b18&quot;,&quot;caption&quot;:&quot;I love, LOVE this interview with the team behind Smithereens Zine, a newsletter inspired and produced by a restaurant in New York City. They&#8217;ve been at it for a year with a thoughtful strategy, fun content, and genuinely interesting information. Plus, the vibes! Restaurant people are great at vibes.&quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Looking forward: Restaurants on Substack&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-01-15T19:15:02.703Z&quot;,&quot;cover_image&quot;:&quot;https://substackcdn.com/image/fetch/$s_!o6J6!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F13552a0d-bea9-430a-aaf7-fd6ba56362c1_2582x1512.png&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/looking-forward-restaurants-on-substack&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:184682429,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:7,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div><blockquote><p><em>&#8220;The zine opens up an opportunity to provide context, on our own terms, about who we are and what we love, to color in the edges of your time with us. It&#8217;s like watching a film on Criterion, an&#8230;</em></p></blockquote>
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   ]]></content:encoded></item><item><title><![CDATA[Restaurant Links]]></title><description><![CDATA[A weekly roundup of the most important stories about the future of restaurants (for paid subscribers only &#10024;)]]></description><link>https://www.expedite.news/p/restaurant-links-f24</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-f24</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 09 Jan 2026 18:27:12 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h5><strong>ICYMI </strong><em>(but really, who did?)</em>:</h5><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;28a58a1c-36b3-4439-a218-c24920b17a28&quot;,&quot;caption&quot;:&quot;Late last week, an anonymous Reddit post purportedly outing a food delivery app for some pretty vile behavior went crazy viral. The poster, claiming to be a (drunk) engineer working at a major delivery company, posted some pretty vile claims about the technological backend of an unnamed service. &quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;About that viral Reddit delivery app post&#8230;&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2026-01-05T20:03:50.254Z&quot;,&quot;cover_image&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/789c5561-5241-4bc7-8b38-bf361a152a40_1080x719.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/about-that-viral-reddit-delivery&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:183520585,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:5,&quot;comment_count&quot;:0,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div>
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   ]]></content:encoded></item><item><title><![CDATA[Restaurant Links]]></title><description><![CDATA[This is (probably) the last links list of 2025.]]></description><link>https://www.expedite.news/p/restaurant-links-8d5</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-8d5</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 19 Dec 2025 19:02:49 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!KWUV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eda5274-525c-4506-8699-6aa8495cc722_733x337.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong>ICYMI:</strong> <em>Today&#8217;s edition of Expedite is one of my favorites this year: </em></p><div class="digest-post-embed" data-attrs="{&quot;nodeId&quot;:&quot;22745e63-829d-4cf7-a070-7ed4127fcab3&quot;,&quot;caption&quot;:&quot;Earlier this week, Merriam-Webster (the dictionary) shared its word of the year: slop. I asked a bunch of restaurant people (including a Sweetgreen exec) what they think of the term \&quot;slop bowl,\&quot; the label social media &#8212; and now mainstream journalism &#8212; slaps on their food. &quot;,&quot;cta&quot;:&quot;Read full story&quot;,&quot;showBylines&quot;:true,&quot;showDescription&quot;:true,&quot;showImage&quot;:true,&quot;size&quot;:&quot;lg&quot;,&quot;isEditorNode&quot;:true,&quot;title&quot;:&quot;Is &#8216;slop bowl&#8217; fair analysis?&quot;,&quot;publishedBylines&quot;:[{&quot;id&quot;:519891,&quot;name&quot;:&quot;Kristen Hawley&quot;,&quot;bio&quot;:&quot;Journalist covering restaurant technology and the future of hospitality. &quot;,&quot;photo_url&quot;:&quot;https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F685b122e-b0ab-494f-8d9a-a74045ba3b14_1024x1536.jpeg&quot;,&quot;is_guest&quot;:false,&quot;bestseller_tier&quot;:100}],&quot;post_date&quot;:&quot;2025-12-19T15:55:25.929Z&quot;,&quot;cover_image&quot;:&quot;https://substackcdn.com/image/fetch/$s_!uDz-!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4625a097-6ff0-4135-b97e-38de34717f78_1024x683.jpeg&quot;,&quot;cover_image_alt&quot;:null,&quot;canonical_url&quot;:&quot;https://www.expedite.news/p/is-slop-bowl-fair-analysis&quot;,&quot;section_name&quot;:null,&quot;video_upload_id&quot;:null,&quot;id&quot;:182037158,&quot;type&quot;:&quot;newsletter&quot;,&quot;reaction_count&quot;:5,&quot;comment_count&quot;:1,&quot;publication_id&quot;:61694,&quot;publication_name&quot;:&quot;Expedite&quot;,&quot;publication_logo_url&quot;:&quot;https://substackcdn.com/image/fetch/$s_!tkiL!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png&quot;,&quot;belowTheFold&quot;:false,&quot;youtube_url&quot;:null,&quot;show_links&quot;:null,&quot;feed_url&quot;:null}"></div>
      <p>
          <a href="https://www.expedite.news/p/restaurant-links-8d5">
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   ]]></content:encoded></item><item><title><![CDATA[Restaurant Links]]></title><description><![CDATA[...and a shoutout to my OG Chefs+Tech crew.]]></description><link>https://www.expedite.news/p/restaurant-links-025</link><guid isPermaLink="false">https://www.expedite.news/p/restaurant-links-025</guid><dc:creator><![CDATA[Kristen Hawley]]></dc:creator><pubDate>Fri, 05 Dec 2025 15:49:44 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!tkiL!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff9be363b-11d7-4a98-bb0d-4f7de3b2be75_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h4>This week on Expedite: </h4><p><em>A Fortune profile had me nostalgic thinking about Big Delivery&#8217;s early days.</em> <em>How far they&#8217;ve come. Read on for a look at this newsletter&#8217;s first DoorDash mention, in September &#8230;</em></p>
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