FAB: Restaurant technology resources

More about all the stuff we talked about onstage (thanks for coming!)

Hi, FAB! 

It was great to see you first thing Monday morning to talk about the current and future restaurant technology landscape. 

Here are a few resources we discussed. Please contact me with thoughts / feedback / ideas / just to say hello. 

Panelists: 

• Kristen Hawley, Expedite

• Kelly Valentine, Femmes in Food

• Elizabeth Tilton, Oyster Sunday

• Sylvie Gabriele, Love and Salt

What’s what in restaurant technology

Restaurant Tech Ecosystem 2023

This is the most current iteration of the “tech wheel” containing nearly every prominent company in each facet of restaurant technology. It’s created by Brita Rosenheim (Vita Vera Ventures) in partnership with TechTable. 

Fun with ChatGPT

Kelly Valentine fed some job description prompts into ChatGPT. Here’s how they turned out: 

• Server at an upscale restaurant

• Social media manager for an upscale restaurant

• “What are the best loyalty programs for an upscale restaurant?”

More about AI from Expedite: 

• AI is not a human: an interview with Rachael Nemeth, Opus co-founder and CEO 

• Gen Z will call the restaurant: New voice chatbots and artificial intelligence could make the exchange less painful

• Fake food on the real menu: The danger and risk of generating menu photos

• DoorDash posts record numbers, Wall St. asks about AI: With bonus hilarious image

• “Your food photos suck” — Meta’s AI, probably

Technology platforms we mentioned:

• Toast - POS

• Square - POS

• SpotOn - POS

• SevenRooms - reservations and CRM

• Bikky - Customer data platform for multi-unit businesses

• Opus Training - mobile training

• Blackbird - loyalty from Resy founder Ben Leventhal