Definitely something to be said about the "return to hospitality" focus - I hope it pays off the way he's thinking.
Though on that note, I was in Milan (shocked to see a Sbux there, but I digress) and the ceramic mugs were the go-to options, not takeaway. Yes that may be the culturally Italian thing to do, but it definitely created the IRL environment that the chain isn't really known for anymore.
Gotta say, I'm here for this.
Definitely something to be said about the "return to hospitality" focus - I hope it pays off the way he's thinking.
Though on that note, I was in Milan (shocked to see a Sbux there, but I digress) and the ceramic mugs were the go-to options, not takeaway. Yes that may be the culturally Italian thing to do, but it definitely created the IRL environment that the chain isn't really known for anymore.