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The future of hotel technology
Marriott’s Joanne Liu on serving guests and employees at the world’s largest hotel chain
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Kristen Hawley
The future of restaurant work
Ellen Yin on the ideas and policies that matter —and one thing that’s missing
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Kristen Hawley
In our restaurant-in-a-box era
Restaurants want to sell good food, fast; diners don't want to talk to anyone.
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Kristen Hawley
3
The future of attracting diners
Lettuce Entertain You’s Jennifer Bell on apps, influencers, and the new metrics worth watching
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Kristen Hawley
To insure prompt service, tip (on DoorDash)
The grammar kills me and the alleged “TIPS” acronym isn’t a thing. A new test from DoorDash ties consumer tips to faster deliveries.
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Kristen Hawley
The future of sustainability
Niven Patel and Mo Alkassar on running restaurants with local in mind
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Kristen Hawley
October 2023
The restaurants we deserve
Internet culture has come for them all.
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Kristen Hawley
Don’t block the bike lane!
How the city of Boston is testing the future of local delivery, a Q&A
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Kristen Hawley
It’s good to be Resy Notify
The product feature launched into infamy
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Kristen Hawley
How the government could change the restaurant business
A pair of FTC proposals are finally catching up to modern restaurant reality: an Expedite Explainer
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Kristen Hawley
A techno-optimist walks into a Chipotle
To bet on the future of restaurants, you must first understand their reality
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Kristen Hawley
Bundle up with Uber Eats
Two restaurants, one order, one delivery fee (finally!)
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Kristen Hawley
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