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Looking forward: Restaurants on Substack
A Q&A with the people behind Smithereens Zine, produced by NYC restaurant Smithereens
Jan 15
•
Kristen Hawley
8
2
No feelings. That's the point!
Restaurant AI is tech that doesn’t feel overly technical.
Jan 14
•
Kristen Hawley
7
1
Influencers programming food robots goes too far.
Sorry, we do not need influencer-driven, AI-crafted virtual restaurant brands where robots make the food.
Jan 13
•
Kristen Hawley
5
1
Looking forward: GLP-1s and restaurants
Dan Frommer from The New Consumer talks portions, preferences, and opportunity to serve a growing cohort of diners.
Jan 8
•
Kristen Hawley
5
2
About that viral Reddit delivery app post…
“It’s not us!” — Uber and DoorDash
Jan 5
•
Kristen Hawley
5
1
December 2025
A year in podcasting
A few favorite episodes from my podcast, The Simmer.
Dec 30, 2025
•
Kristen Hawley
5
1
Newsletter recommendations
A list of required restaurant industry reading, indie newsletter edition
Dec 29, 2025
•
Kristen Hawley
8
1
2
Is ‘slop bowl’ fair analysis?
Industry experts weigh in.
Dec 19, 2025
•
Kristen Hawley
10
1
2
Delivery tips in the crosshairs (again)
A new NYC lawsuit, TBPN, and Uber's founder renew scrutiny of in-app tipping.
Dec 16, 2025
•
Kristen Hawley
4
1
Expedite's most popular
The biggest stories from the last year in restaurant tech
Dec 9, 2025
•
Kristen Hawley
1
1
Tony Xu baked cookies
…and other charming delights from Big Delivery’s earliest days
Dec 2, 2025
•
Kristen Hawley
9
November 2025
Reserve on DoorDash in NYC
A same-day special! DoorDash as a new demand channel is a Big Deal.
Nov 20, 2025
•
Kristen Hawley
8
5
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