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Restaurant tech readies the reset button
Record inflation and a dramatically different investing environment signal changes ahead.
Kristen Hawley
Aug 10
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Restaurant tech readies the reset button
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A $3.1 billion Grubhub write-down and some asset-ditching
I love a good day-of newsletter rewrite! (This is sarcasm.)
Kristen Hawley
Aug 3
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A $3.1 billion Grubhub write-down and some asset-ditching
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Sized down, but not out
A little focus will go a long way right now
Kristen Hawley
Jul 27
1
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Sized down, but not out
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The fee cap experiment is probably over
Commission caps imposed on third-party delivery services will likely become one more relic of the Covid era.
Kristen Hawley
Jul 20
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The fee cap experiment is probably over
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OpenTable as the latest weapon on the reproductive rights front
…and more TOS-violating online restaurant behavior
Kristen Hawley
Jul 13
2
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OpenTable as the latest weapon on the reproductive rights front
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In defense of the maligned QR code
I like them. Restaurants like them!
Kristen Hawley
Jun 22
1
2
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In defense of the maligned QR code
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A tale of two awards programs
...and a note on toxicity and the way forward.
Kristen Hawley
Jun 15
2
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A tale of two awards programs
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Uber Eats joins the food shipping frenzy
Why?
Kristen Hawley
Jun 9
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Uber Eats joins the food shipping frenzy
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I got Covid at the National Restaurant Show
... so here's a greatest hits post.
Kristen Hawley
Jun 2
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I got Covid at the National Restaurant Show
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I spent several hundred dollars on food-themed NFTs and here’s what I learned
...a rare and collectable guest post
Kristen Hawley
May 25
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I spent several hundred dollars on food-themed NFTs and here’s what I learned
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Third-party delivery melts down
… and (exclusive!) Square acquires GoParrot
Kristen Hawley
May 18
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Third-party delivery melts down
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Yay, it's finally time for responsible delivery growth!
Investors say so, so it has to be true.
Kristen Hawley
May 11
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Yay, it's finally time for responsible delivery growth!
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