Exclusive: Tock’s former leader moves to Provi

Matt Tucker joined the beverage platform as CEO in August. (You can stop texting him for hot reservations now.)

Oct 14 • Kristen Hawley

4

What an AI critic told a bunch of restaurant people

…and why it was the wrong message.

Oct 8 • Kristen Hawley

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September 2026

DoorDash delivers on a promise to restaurants

Hello to DashOS, a “restaurant growth platform” that helps restaurants convert third-party customers to first-party guests (and lots more).

Sep 30 • Kristen Hawley

6

1

Olo readies its ordering app

A public company could never. CEO Noah Glass explains why diners and restaurants should care.

Sep 29 • Kristen Hawley

8

Daniel Humm (and other chefs) in the grocery aisle

A Q&A with investor and CPG expert Elly Truesdell

Sep 24 • Kristen Hawley

4

2

Toast just celebrated five years as a public company

...and its Instagram ads demonstrate how helpful software evolved into critical infrastructure that restaurants can’t afford to skip.

Sep 23 • Kristen Hawley

4

WTF is ‘source of truth’?

When tech phrases becomes restaurant phrases.

Sep 3 • Kristen Hawley

5

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August 2026

OpenTable + Square (again)

Square is now OpenTable’s ‘preferred point of sale partner’

Aug 18 • Kristen Hawley

7

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Q&A: SevenRooms' Joel Montaniel

Updates from the co-founder and CEO of SevenRooms one year after that big acquisition

Aug 12 • Kristen Hawley

7

Toast's AI knows better than you do

'It's actually outperforming what humans can do.' — CEO Aman Narang

Aug 5 • Kristen Hawley

3

July 2026

I’m stuck in restaurant tech complaint Threads

…and I kind of love it.

Jul 29 • Kristen Hawley

8

3

Reservations *are* annoying now

Four industry-proposed solutions to the bookings blues... and how we got here in the first place.

Jul 24 • Kristen Hawley

5