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So far, so good!
Top stories from an already record year for Expedite
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A confession
...and some news to know from the last couple of weeks.
15 hrs ago
•
Kristen Hawley
6
Toast wants to open a restaurant
It was only a matter of time until a point of sale company built a business around its products.
Jun 19
•
Kristen Hawley
10
Amex is buying another reservations platform
It plans to acquire Europe's TheFork for $700 million, boosting Amex's bookable inventory above OpenTable's. That’s… significant.
Jun 15
•
Kristen Hawley
5
1
Google is making big changes to search
+ news from DoorDash, Toast, Resy, OpenTable, Uber... and more!
May 29
•
Kristen Hawley
1
Expedite
Restaurant technology and the big ideas shaping the future of hospitality
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Restaurant discovery powered by people
Eater’s editor-in-chief makes the case for an expert assist.
Jun 24
8
Why don't more restaurants have memberships?
A guest post from Gloria Dawson highlighting the ultimate loyalty play.
Jun 22
11
1
SevenRooms’ latest release helps restaurants consolidate reservations
Now we know why they were so mad about competitor OpenTable’s terms of service update.
Jun 17
•
Kristen Hawley
6
Big Qs about the future of booking a table
🍿 Just over a year since DoorDash bought SevenRooms and upended the reservations status quo, there's *a lot* of room for change.
Jun 11
•
Kristen Hawley
8
2
The problem with AI-assisted marketing
Three similar personal invites landed in my inbox within 12 hours.
Jun 4
•
Kristen Hawley
10
1
1
Why reservations platforms* pay restaurants
An explainer.
Jun 3
•
Kristen Hawley
9
'I vibe-coded a personal restaurant reservation agent'
A guest post.
May 28
15
2
See all
Top posts
Amex pulls its Noma LA support
Mar 10
•
Kristen Hawley
33
10
Pour one out for Tock
Feb 24
•
Kristen Hawley
23
1
5
Toast + Resy (and Tock… and Amex)
Aug 5, 2025
•
Kristen Hawley
11
3
Square’s layoffs, AI, and the future
Mar 9
•
Kristen Hawley
8
1
What restaurants can learn from airlines about loyalty
Jan 23
•
Kristen Hawley
11
2
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