Expedite | Kristen Hawley | Substack

AI for good (staff training)

Restaurants get lots of feedback. Acting on it is harder. “There’s this question of, ‘Okay… now what?'” — Rachael Nemeth, co-founder and CEO, Opus

Aug 14 •

New tech for legacy restaurants

Rejuvenating — but not remaking — two decades-old businesses

Jul 24 •

Hostie's partnership play

A young tech company celebrates its newest integration.

Jul 21 •

Another newsletter about AI

SpotOn's Bryan Solar on his company's latest efforts. (Maybe Expedite should start a new column called ‘Stuff AI can do.’)

Jul 17 •

OpenTable’s AI concierge wants to help

...and the company's CTO says it's just the start.

Jul 14 •

How to change laws and influence policy

A conversation with Julie Verratti from Denizens Brewing Co.

Jul 10 •

Olo goes private

CEO Noah Glass shares what comes next and says he's in it for the long haul.

Jul 8 •

Point of sale progress

Notes on the future of POS, according to POS companies

Jul 2 •

Top posts

Toast + Resy (and Tock… and Amex)

Aug 5 • Kristen Hawley

AI for good (staff training)

Aug 14 • Kristen Hawley

Blackbird's big loyalty play, revealed

Apr 8 • Kristen Hawley

Hi from the cool kids' table

Feb 20 • Kristen Hawley

Toast's CMO explains that video

Jan 21 • Kristen Hawley

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