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WTF is ‘source of truth’?
When tech phrases becomes restaurant phrases.
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Influencers, etiquette, tennis, and food
News stories to know this week.
Sep 8
•
Kristen Hawley
I love this restaurant book.
...and more subscriber news
Aug 31
•
Kristen Hawley
8
An acquisition is not a partnership
Wonder bought New York sandwich shop Salt Hank’s. Terms were not disclosed.
Aug 21
•
Kristen Hawley
14
1
5
Fund this restaurant, get free pasta
It even vibe-coded guest tracking software.
Aug 17
•
Kristen Hawley
5
1
Expedite
Restaurant technology and the big ideas shaping the future of hospitality
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OpenTable + Square (again)
Square is now OpenTable’s ‘preferred point of sale partner’
Aug 18
•
Kristen Hawley
7
1
Q&A: SevenRooms' Joel Montaniel
Updates from the co-founder and CEO of SevenRooms one year after that big acquisition
Aug 12
•
Kristen Hawley
7
Toast's AI knows better than you do
'It's actually outperforming what humans can do.' — CEO Aman Narang
Aug 5
•
Kristen Hawley
3
I’m stuck in restaurant tech complaint Threads
…and I kind of love it.
Jul 29
•
Kristen Hawley
8
3
Reservations *are* annoying now
Four industry-proposed solutions to the bookings blues... and how we got here in the first place.
Jul 24
•
Kristen Hawley
5
Uber's $15 billion Delivery Hero deal
The local business of delivering dinner has an insatiable global hunger.
Jul 22
•
Kristen Hawley
8
OpenTable ends its US Visa deal
OpenTable will keep the good tables for itself instead, but the platform's credit card partnerships aren't totally dead.
Jul 8
•
Kristen Hawley
8
1
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Amex pulls its Noma LA support
Mar 10
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Kristen Hawley
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Pour one out for Tock
Feb 24
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Kristen Hawley
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Toast + Resy (and Tock… and Amex)
Aug 5, 2025
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Kristen Hawley
11
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Square’s layoffs, AI, and the future
Mar 9
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Kristen Hawley
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What restaurants can learn from airlines about loyalty
Jan 23
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Kristen Hawley
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