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'This is kind of controversial, but…'
Slang CEO Alex Sambvani on a potentially polarizing new voice AI feature and his company's $36m raise
Apr 3
•
Kristen Hawley
3
1
Toast has big plans for AI
…and, uh, AI has big plans for us.
Feb 17
•
Kristen Hawley
4
1
Ask the somm... or ChatGPT?
You could ask the computer. Or (hear me out here) you could ask the human who's standing *right there*
Feb 5
•
Kristen Hawley
14
5
Talk to me
Conversational AI comes to restaurants. It (hopefully) makes sense.
Oct 29, 2025
•
Kristen Hawley
6
2
Inside Square’s latest releases
Head of F&B Ming-Tai Huh makes the case for a new direct connection between diner and restaurant.
Oct 22, 2025
•
Kristen Hawley
4
1
6 ways fine dining chefs use AI
...and a few concerns, too.
Oct 15, 2025
•
Kristen Hawley
9
3
The apps intermediate on ChatGPT
I first titled this edition “Platforms gonna platform," and that's true, too.
Oct 9, 2025
•
Kristen Hawley
5
1
Inside a restaurant AI hackathon
Last month in Boston, a group of restaurant leaders, technologists, and enthusiasts got together to figure out what’s possible.
Sep 4, 2025
•
Kristen Hawley
11
5
Best of times / Worst of times for voice AI
Hospitable voice startups abound, but big restaurants are scaling back. What gives?
Sep 2, 2025
•
Kristen Hawley
2
1
AI for good (staff training)
Restaurants get lots of feedback. Acting on it is harder. “There’s this question of, ‘Okay… now what?'” — Rachael Nemeth, co-founder and CEO, Opus
Aug 14, 2025
•
Kristen Hawley
9
2
Another newsletter about AI
SpotOn's Bryan Solar on his company's latest efforts. (Maybe Expedite should start a new column called ‘Stuff AI can do.’)
Jul 17, 2025
•
Kristen Hawley
4
Google's AI lied and said a restaurant served brunch
What's the big deal? Well...
Jun 26, 2025
•
Kristen Hawley
4
2
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