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Partnership-palooza!
The vibe right now? DoorDash vs. everyone else
Nov 4
•
Kristen Hawley
2
Talk to me
Conversational AI comes to restaurants. It (hopefully) makes sense.
Oct 29
•
Kristen Hawley
5
Inside Square’s latest releases
Head of F&B Ming-Tai Huh makes the case for a new direct connection between diner and restaurant.
Oct 22
•
Kristen Hawley
3
Offline mode
Was your restaurant affected by Monday's AWS outage?
Oct 21
•
Kristen Hawley
6
2
Big wins for bakeries
Two New York bakeries boosted business with online ordering — on their terms.
Oct 16
•
Kristen Hawley
6
6 ways fine dining chefs use AI
...and a few concerns, too.
Oct 15
•
Kristen Hawley
9
The apps intermediate on ChatGPT
I first titled this edition “Platforms gonna platform," and that's true, too.
Oct 9
•
Kristen Hawley
4
DoorDash reservations are here!
The company’s sharing *a lot* of announcements today, but this is the one I care about most. Reservations debut soon in Miami and New York, with more…
Sep 30
•
Kristen Hawley
7
Starbucks’ low-tech sharpie problem
…and other IRL initiatives that prioritize experience over visible technology. Turns out the biggest variable is humanity.
Sep 25
•
Kristen Hawley
6
2
Will you be my table captain?
A restaurant asks for confirmed allies at the time of booking. Is it too much?
Sep 18
•
Kristen Hawley
13
1
Consuming 'All Consuming'
6 reasons to love Ruby Tandoh's new book
Sep 10
•
Kristen Hawley
4
2
Inside a restaurant AI hackathon
Last month in Boston, a group of restaurant leaders, technologists, and enthusiasts got together to figure out what’s possible.
Sep 4
•
Kristen Hawley
10
See all
Top posts
Toast + Resy (and Tock… and Amex)
Aug 5
•
Kristen Hawley
11
AI for good (staff training)
Aug 14
•
Kristen Hawley
9
Blackbird's big loyalty play, revealed
Apr 8
•
Kristen Hawley
6
DoorDash reservations are here!
Sep 30
•
Kristen Hawley
7
Hi from the cool kids' table
Feb 20
•
Kristen Hawley
6
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