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I’m stuck in restaurant tech complaint Threads
…and I kind of love it.
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I listened to Travis Kalanick discuss his latest $ round so you don’t have to
...and more restaurant news
Jul 27
1
NYC's surprising appetite for chain restaurants
The transplants are thriving! (And more restaurant news stories of note.)
Jul 17
•
Kristen Hawley
A confession
...and some news to know from the last couple of weeks.
Jul 7
•
Kristen Hawley
10
1
Toast wants to open a restaurant
It was only a matter of time until a point of sale company built a business around its products.
Jun 19
•
Kristen Hawley
11
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Restaurant technology and the big ideas shaping the future of hospitality
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Reservations *are* annoying now
Four industry-proposed solutions to the bookings blues... and how we got here in the first place.
Jul 24
•
Kristen Hawley
5
Uber's $15 billion Delivery Hero deal
The local business of delivering dinner has an insatiable global hunger.
Jul 22
•
Kristen Hawley
8
OpenTable ends its US Visa deal
OpenTable will keep the good tables for itself instead, but the platform's credit card partnerships aren't totally dead.
Jul 8
•
Kristen Hawley
8
1
So far, so good!
Top stories from an already record year for Expedite
Jun 30
•
Kristen Hawley
9
Restaurant discovery powered by people
Eater’s editor-in-chief makes the case for an expert assist.
Jun 24
9
Why don't more restaurants have memberships?
A guest post from Gloria Dawson highlighting the ultimate loyalty play.
Jun 22
14
1
SevenRooms’ latest release helps restaurants consolidate reservations
Now we know why they were so mad about competitor OpenTable’s terms of service update.
Jun 17
•
Kristen Hawley
7
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Top posts
Amex pulls its Noma LA support
Mar 10
•
Kristen Hawley
33
10
Pour one out for Tock
Feb 24
•
Kristen Hawley
23
1
5
Toast + Resy (and Tock… and Amex)
Aug 5, 2025
•
Kristen Hawley
11
3
Square’s layoffs, AI, and the future
Mar 9
•
Kristen Hawley
8
1
What restaurants can learn from airlines about loyalty
Jan 23
•
Kristen Hawley
11
2
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