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Tony Xu baked cookies
…and other charming delights from Big Delivery’s earliest days
Dec 2
•
Kristen Hawley
7
Reserve on DoorDash in NYC
A same-day special! DoorDash as a new demand channel is a Big Deal.
Nov 20
•
Kristen Hawley
6
5
A day on the Hill advocating for restaurants
To summarize: “Being closer to this process makes you realize that it does feel really inaccessible and really abstract, but it actually isn’t.”
Nov 19
•
Kristen Hawley
7
1
A few highs (but mostly lows) from Q3 2025
Tl;dr: it’s not a good time to be a fast-casual brand. A fast-casual *robot,* on the other hand…
Nov 13
•
Kristen Hawley
5
1
Trump ❤️s DoorDash's commerce data
In an absence of comprehensive government figures during a record-breaking shutdown, the White House celebrates a new DoorDash analysis.
Nov 12
•
Kristen Hawley
6
1
Sweetgreen sells its robots
…to Wonder!
Nov 7
•
Kristen Hawley
4
1
Partnership-palooza!
The vibe right now? DoorDash vs. everyone else
Nov 4
•
Kristen Hawley
3
Talk to me
Conversational AI comes to restaurants. It (hopefully) makes sense.
Oct 29
•
Kristen Hawley
5
2
Inside Square’s latest releases
Head of F&B Ming-Tai Huh makes the case for a new direct connection between diner and restaurant.
Oct 22
•
Kristen Hawley
3
1
Offline mode
Was your restaurant affected by Monday's AWS outage?
Oct 21
•
Kristen Hawley
6
2
2
Big wins for bakeries
Two New York bakeries boosted business with online ordering — on their terms.
Oct 16
•
Kristen Hawley
6
6 ways fine dining chefs use AI
...and a few concerns, too.
Oct 15
•
Kristen Hawley
9
3
See all
Top posts
Toast + Resy (and Tock… and Amex)
Aug 5
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Kristen Hawley
11
3
Hi from the cool kids' table
Feb 20
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Kristen Hawley
6
1
Toast's CMO explains that video
Jan 21
•
Kristen Hawley
9
1
Recipes on the blockchain
Nov 20, 2024
•
Kristen Hawley
11
4
OpenTable’s AI concierge wants to help
Jul 14
•
Kristen Hawley
8
4
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