Expedite | Kristen Hawley | Substack

Consuming 'All Consuming'

6 reasons to love Ruby Tandoh's new book

Sep 10 •

AI for good (staff training)

Restaurants get lots of feedback. Acting on it is harder. “There’s this question of, ‘Okay… now what?'” — Rachael Nemeth, co-founder and CEO, Opus

Aug 14 •

Uber and DoorDash say they're just getting started

To the moon! (Not really. Not yet.)

Aug 8 •

Toast + Resy (and Tock… and Amex)

Alliances have formed.

Aug 5 •

Why does Booking still own OpenTable?

And if it ever sells… who’s buying?

Jul 31 •

Hot (+ spicy) tips

“‘No tax on tips’ is an industry plant” — The New Yorker

Jul 29 •

New tech for legacy restaurants

Rejuvenating — but not remaking — two decades-old businesses

Jul 24 •

Hostie's partnership play

A young tech company celebrates its newest integration.

Jul 21 •

Top posts

Toast + Resy (and Tock… and Amex)

Aug 5 • Kristen Hawley

AI for good (staff training)

Aug 14 • Kristen Hawley

Blackbird's big loyalty play, revealed

Apr 8 • Kristen Hawley

Hi from the cool kids' table

Feb 20 • Kristen Hawley

Toast's CMO explains that video

Jan 21 • Kristen Hawley

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