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No, Resy hasn't won yet
It’s the wrong time to declare a winner in the reservations business
Kristen Hawley
Feb 7
7
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No, Resy hasn't won yet
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Hello to Blackbird, next-gen loyalty, memberships, and payment for restaurants
Industry vet Ben Leventhal’s newest venture just secured $11 million in seed funding
Kristen Hawley
Oct 6, 2022
7
1
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Hello to Blackbird, next-gen loyalty, memberships, and payment for restaurants
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DoorDash tests in-app reservations
It's the partnership I should've seen coming.
Kristen Hawley
Oct 25, 2022
2
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DoorDash tests in-app reservations
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Gen Z will call the restaurant.
New voice chatbots and artificial intelligence could make the exchange less painful
Kristen Hawley
Jan 17
6
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Gen Z will call the restaurant.
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You're thinking about restaurant finance wrong
The next in a series of reexamining everything we know, with inKind’s Johann Moonesinghe
Kristen Hawley
Feb 23
4
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You're thinking about restaurant finance wrong
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You’re thinking about delivery wrong
“There are customers, there are restaurants, and there are drivers. And none of these people are happy.” Chris Baggott makes the case for prioritizing…
Kristen Hawley
Jan 27
7
2
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You’re thinking about delivery wrong
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New research: Restaurants must diversify
I promise that I tried to write this post without a Noma reference. I tried!
Kristen Hawley
Jan 31
6
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New research: Restaurants must diversify
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Toast, one year post IPO
It's still good news for the restaurant software company that's managed to creep into consumer consciousness.
Kristen Hawley
Sep 27, 2022
4
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Toast, one year post IPO
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Restaurant reservations turn from plans to perks
It's not enough to want to eat there; now you have to back it up.
Kristen Hawley
Sep 7, 2022
5
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Restaurant reservations turn from plans to perks
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Time to call it quits on changing the world
Reality and an economic downturn have brought us back to earth
Kristen Hawley
Feb 28
5
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Time to call it quits on changing the world
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Selling Uber One
"This is how we do it!" - singer Montell Jordan and also Uber's leadership on promoting the company's monthly subscription product
Kristen Hawley
Feb 14
4
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Selling Uber One
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Fake food on the real menu
How artificial intelligence fills in the blanks
Kristen Hawley
Jan 24
4
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Fake food on the real menu
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