The Future of Hospitality
The future of reservations
Debby Soo on restaurant discovery, technology, and revamping the biggest name in bookings
The future of restaurant growth
Caroline Styne on the unconventional, emotional, organic evolution of the Lucques Group
November 2023
The future of hotel technology
Marriott’s Joanne Liu on serving guests and employees at the world’s largest hotel chain
The future of restaurant work
Ellen Yin on the ideas and policies that matter —and one thing that’s missing
The future of attracting diners
Lettuce Entertain You’s Jennifer Bell on apps, influencers, and the new metrics worth watching
The future of sustainability
Niven Patel and Mo Alkassar on running restaurants with local in mind